LarDen Club loyalty programme Terms

LarDen Club loyalty programme Terms

1. Introductory provisions

1.1 These Terms govern the LarDen Club loyalty programme, referred to below as the “Club”. The operator is NG IT Solutions s.r.o., company registration number 01680790, with its registered office at Plzeňská 1270/97, 150 00 Prague, referred to below as the “operator”. The Club operates in participating Hobby Horse LarDen online shops.

1.2 Participation in the Club is voluntary and free. Membership is agreed for an indefinite period. Members have no obligation to make purchases or receive marketing communications.

1.3 Participation in the Club is governed by these Terms. Purchases are also governed by the general terms and conditions of the relevant online shop, referred to below as the “General Terms”. For matters concerning the Club, these Terms take precedence over the general provisions of the General Terms. Information about personal data processing is provided in the privacy policy. Consumer rights under mandatory legislation remain unaffected.

1.4 The Club page means the LarDen Club page in the relevant online shop. It contains an overview of benefits and the rewards on offer. The annex to these Terms specifies the countries, values and active programme bonuses. It forms part of these Terms. Changes to the Terms and to the values in the annex are governed by Article 11. Changes to the Club page alone do not alter entitlements that have already arisen.

1.5 Customer support for the Czech Republic is available at info@hobby-horse.cz, and for other countries at info@hobby-horse.com. Further contact details, including the telephone number and details of the operator’s entry in the commercial register, are provided in the shop’s contact information and the General Terms. The General Terms and privacy policy are available in the relevant online shop before a contract is concluded.

2. Membership

2.1 Membership arises automatically with the first fully paid eligible order in a participating online shop, provided that the customer received information about the Club and accepted its Terms before completing the purchase. Participation can be declined before completing the purchase. Creating a customer account or signing in alone does not establish membership. Purchases and customer accounts are also available without the Club. No further activation is required once membership arises. A customer who has declined participation or ended membership does not become a member again merely by making another purchase or signing in. They must choose to join again themselves.

2.2 A member must be a natural person who is at least 18 years old. If an adult shops for a child, membership is established in the adult’s own name. This does not create separate membership for the child.

2.3 Members can see their rosette balance, tier and rewards after signing in and verifying access to their customer account on the “My LarDen Club” page. An order placed without signing in is linked to the account using the same email address. Customer support handles any incorrect or missing assignment.

2.4 Members use one customer account for the Club. Rosettes, tiers and reward codes cannot be transferred to another person. The Club does not normally merge balances from different accounts. This does not affect the correction of an incorrect assignment or inaccurate data. Members must not create additional accounts to obtain one-off benefits repeatedly.

2.5 The Club operates only in the countries listed in the annex. The availability of a language version of the shop does not in itself mean that the Club is available in that country. Rosettes are not earned and Club benefits do not apply to purchases intended for countries that do not participate.

3. Rosettes

3.1 Rosettes are Club points used to select rewards. They cannot be purchased separately, sold, transferred to other people or normally paid out in money. They are not a monetary balance in the member’s account. These rules do not limit members’ rights if the operator breaches its obligations.

3.2 Members earn rosettes for eligible purchases under Article 4 and bonus activities under Article 7. They use rosettes to select rewards under Article 6.

3.3 Rosettes do not expire with time. They do not lapse solely because time has passed or because a member has not made a purchase for a period of time. The code for a selected reward has its own validity period under Article 6.4.

3.4 The deduction of incorrectly credited rosettes and adjustments for returns are governed by Articles 4, 7 and 8. The settlement and possible expiry of rosettes when membership or the Club ends are governed by Articles 10 and 11.

4. Rosettes for purchases

4.1 The calculation is based on the price of eligible goods after all discounts, including applicable VAT, in the order currency. Shipping, customs duties and similar charges, the price of purchased gift vouchers and the price of a Club reward are excluded. The exclusion of gift vouchers concerns their purchase, not the use of a voucher as payment for other eligible goods.

4.2 The eligible amount is divided by the amount per rosette for the relevant currency in the annex. The result is multiplied by the multiplier for the relevant tier and then rounded down to whole rosettes once for the entire order. The tier applicable to that order before it is included in spending is used. A later tier upgrade does not retrospectively change the multiplier already determined for that order. For example, an eligible purchase of CZK 590 at the Derby tier earns 29 purchase rosettes. Any one-off bonuses are added separately and the tier multiplier does not apply to them.

4.3 After a newly placed order has been processed, its rosettes are shown to the member as pending. They can be used after full payment and processing of that payment. Pending rosettes cannot be used for a reward. For the order whose payment first establishes membership, rosettes are credited when membership arises. Purchase rosettes are not credited retrospectively for orders placed before rosette collection launched. This also applies if they were paid after launch. Articles 5.2 and 7.6 govern the inclusion of earlier history for tier status and loyalty bonuses.

4.4 If an order is cancelled or goods are returned, the corresponding purchase rosettes are deducted. For a partial return, rosettes are recalculated for the eligible goods kept, using the order’s original rules and multipliers. Only the difference is deducted. If the member has already used the points, the balance may fall below zero. A negative balance is offset against rosettes earned later. It is not a monetary debt and does not reduce the amount the operator must refund for the purchase. A reward can only be selected with a sufficient available balance.

4.5 Purchase rosettes are credited for orders completed through the operator’s participating online shop. Orders from Amazon and other marketplaces, physical shops and orders created only manually by staff do not count for these rosettes. Customer support will investigate any incorrectly classified order.

5. Tiers and their benefits

5.1 The Club has three tiers: Arena, Derby and Grand Prix. Arena is the initial tier when membership arises. Members may qualify for a higher tier based on their eligible history.

5.2 The tier is determined by paid spending on eligible goods over the last 12 calendar months, after discounts and returns. The scope of goods follows Article 4.1 and the scope of orders follows Article 4.5. Relevant earlier orders from before the Club launched also count within this period. For tier purposes, spending is expressed in the currency of the member’s assigned Club country. For an order in a different currency, the conversion rule must be available to the member in advance; customer support can provide the conversion used. A later exchange rate change does not in itself change spending already counted from that order. Tier thresholds are set out in the annex.

5.3 The purchase rosette multiplier is 1× for Arena, 1.25× for Derby and 1.5× for Grand Prix. Derby and Grand Prix also provide free standard shipping from the amounts listed in the annex, except in Greece.

5.4 Club free shipping applies to eligible standard shipping methods to the member’s assigned Club country. It does not apply to express shipping. The specific standard methods available are shown on the Club page and at checkout before the order is submitted. The member must be signed in to their customer account when purchasing. The minimum is assessed using the price of goods after discounts, excluding shipping and the reward price. The entitlement also arises when the exact threshold is reached. If the benefit does not appear at checkout despite these conditions being met, the member can contact customer support. A technical error does not in itself cancel the entitlement. Free shipping based on tier does not apply in Greece. Other Club benefits apply there. The price of an eligible standard shipping service must not exceed the cap stated in the annex.

5.5 Selecting a reward and using rosettes do not reduce spending for tier purposes. A new tier is taken into account after the relevant information is processed. A member may request correction of an incorrectly determined tier under Article 13.

5.6 If spending over the last 12 months falls below the threshold for the current tier, that tier remains in place for a further 3 calendar months from the drop. If the member reaches the required spending again during that period, they keep the higher tier. Otherwise, the tier is determined according to current spending after the protection period ends. The end of the protection period is shown in the account. The Prague time zone is used to calculate the period. If the target month has no corresponding day, its last day is used.

6. Rewards

6.1 Members with enough available rosettes can select a reward from the current selection on the Club page. Each reward shows the number of rosettes required, the available variants and any availability restrictions, including a limited number of units or offer period. The operator may update the selection on an ongoing basis according to stock, the season and changes in the product range, in particular by adding, removing or replacing rewards. There is no entitlement to the permanent retention of a particular reward, its variant or the same composition of the selection. Newly added rewards may require a different number of rosettes corresponding to their value.

Ordinary updates to the selection must not substantially impair the ability to use rosettes already properly earned. A change to the selection or point prices that would have such an effect may only be made under the conditions of Article 11, including protection of existing rosettes and a genuinely available opportunity to use them or an equivalent settlement. A mere general increase in point prices without a corresponding change in the value of the rewards cannot be considered an ordinary update.

A reward already selected and a code already issued are governed by the conditions in force at selection, including the number of rosettes required and the validity period of the code. If the selected reward cannot be supplied, the operator will offer a solution without undue delay. A different reward will only be provided with the member’s consent. If a selection is cancelled because the reward is unavailable, the operator will return all reserved rosettes. This does not limit the member’s other rights arising from the operator’s failure to fulfil an obligation.

6.2 Selecting a reward reserves the required rosettes from the available balance and creates a reward code. A member may have one selected reward whose redemption has not yet been settled at any one time. The code is intended for that member’s account. Reserved rosettes cannot also be used for another reward.

6.3 A reward can be redeemed with an order whose goods price after discounts reaches the minimum in the annex. Shipping and the reward price do not count towards the minimum. One reward can be redeemed per order. When a reward is used through the Club, the reward and its discount are transferred to the cart. Before submitting the order, the member checks that they appear in the summary. Any restrictions on combining the reward with other discounts must be displayed both before selecting the reward and before completing the purchase. Customer support handles technical difficulties.

6.4 The code is valid for 60 days from reward selection. Its expiry date is shown with the reward in the account. If the code has not been used in an order within that time, it expires and the reserved rosettes are released after its termination has been processed. If the code has already been used in an open unpaid order, the reservation continues until that order is settled. Expiry alone must not result in the reward being used and the same rosettes being returned at the same time.

6.5 Until the code has been used in an order, the member can cancel the reward selection on the “My LarDen Club” page. Once non-use has been verified and the code invalidated, the reserved rosettes are released. If the code is already assigned to an open order, that order must be resolved first. Customer support can help with cancellation.

6.6 If an order with a reward is cancelled before payment, use of the code is cancelled and the reserved rosettes are returned. The following rules apply to a paid order:

1. If the order ends before the reward is delivered and it is confirmed that the member will not receive the reward, the rosettes used for it are restored.
2. In a partial return where the goods kept still meet the original reward minimum, the member keeps the reward and the rosettes used for it remain spent.
3. If the entire purchase is returned or the goods kept fall below the original minimum, the member may return the reward. After it is returned, the rosettes used for that reward are restored. The member may also keep the reward; in that case those rosettes are not returned and the reward price is not charged afterwards.
4. Settlement of the reward is assessed separately from deduction of rosettes earned on the returned purchase. The same rosettes are not returned or deducted twice. Handling the reward does not delay the statutory refund for the purchased goods or automatically reduce it by the reward’s catalogue price.

The reward can be returned together with the returned goods. The information provided before the order in the General Terms applies to ordinary return costs; if the member has not been properly informed that they bear those costs, the costs cannot be passed on to them. Reward defects are handled under Article 6.7. Customer support handles the return of a paid order with a reward in accordance with these rules.

6.7 A reward is a Club benefit provided in exchange for rosettes without a separate monetary price. By contract, the operator provides consumers with the same protection against reward defects as against defects in sold goods, including the right to report a defect appearing within two years of receipt and the rules for handling a complaint. The General Terms provide details of the procedure. For a repair or replacement, the rosettes remain spent. If a justified defect complaint results in cancellation of the reward’s provision and its return, the operator restores the rosettes used for the reward. This does not limit reimbursement of reasonable costs of a justified defect complaint or other statutory rights. A reward’s zero monetary price is not grounds for refusing a complaint.

7. Bonus rosettes

7.1 Members may earn the bonuses listed as active in the annex. Values and conditions must be available before the relevant activity begins. Changes to or deactivation of a bonus are governed by Article 11. Later deactivation does not change an entitlement that has already arisen and must not retrospectively frustrate an activity started under conditions promised in advance. A pending bonus is not considered to have expired merely because it is still being processed administratively.

7.2 Welcome bonus: a member earns it once, with the order whose payment established membership. This also applies to customers who shopped before the Club launched. It is not a bonus for merely creating an account. If the order for which the bonus was credited is cancelled or returned in full, this bonus is deducted. A partial return after which eligible purchased goods remain does not in itself cancel the bonus. Returning that order does not create a right to earn another welcome bonus with a different order.

7.3 Newsletter subscription: the bonus is credited once per customer account after voluntary consent to marketing communications is confirmed. Consent may be withdrawn at any time. A bonus already credited is not deducted for unsubscribing, and membership continues. Subscribing again does not create a further entitlement to this bonus.

7.4 Following on social media: the bonus is provided once for each network listed on the Club page, after opening the relevant link on the “My LarDen Club” page. Rosettes are released at the next processing run after 24 hours have elapsed. If the member stops following, the bonus will be deducted.

7.5 Reviews: a member earns 10 rosettes for an approved text review of a purchased product, 25 for a review with a photo or 50 for a review with a video. The bonus applies to verified reviews written after the bonus is enabled. A member can earn only one highest total bonus per product, not the sum. Upgrading a review earns only the difference. Neither the star rating nor a positive or negative opinion affects the bonus. Objective rejection grounds include a different product, duplication, third-party personal data, demonstrably inauthentic content or unlawful content. A different opinion alone is not a reason. The member must hold rights to photos and videos, including consent from people shown and a legal representative for children. Further advertising use is not a condition of the bonus and is handled separately. Rosettes are credited after approval and purchase verification. If the author deletes the review or it ceases to qualify, the highest remaining valid bonus for that product is recalculated and the corresponding rosettes are deducted.

7.6 Loyalty bonus: a member earns a bonus for their 3rd, 5th and 10th eligible paid order. The sequence is determined by the first full payment of each order. Each milestone can be rewarded only once. Eligible orders paid before the Club launched also count towards the sequence, but a bonus arises only for a milestone reached with an order placed and paid after launch. Thresholds already reached before launch are not rewarded retrospectively. If the order for which a bonus was credited is cancelled or returned in full, the corresponding bonus is deducted. A later return does not change the historical sequence of paid orders or create an opportunity to earn the same milestone again. A partial return that leaves eligible purchased goods does not in itself cancel the bonus.

7.7 Birthday: members may earn a bonus once a year if they voluntarily enable the birthday feature and provide their day and month of birth. The year of birth is not required for the bonus. They can disable the feature and request deletion of the date without ending membership. Deleting the date does not cancel a bonus already properly credited. The Prague time zone is used to determine the credit date. A birthday on 29 February is treated as 28 February in a non-leap year. Changing the date does not create a right to another birthday bonus in the same year.

7.8 Anniversary: members may earn a bonus once a year on the anniversary of their first paid order, no earlier than after the first year. The relevant date is derived from payment of that order. The Prague time zone and the same 29 February rule as for birthdays apply. Customer support handles any error in the historical date.

7.9 Refer a friend: a member may share their link. The friend receives 10% off their first paid order meeting the market minimum in the annex, after all discounts, excluding shipping and ineligible goods. A new customer has no earlier Shopify order and no uncancelled order in trusted imported Shoptet history matched by email. The code lasts 30 days from issue, is single-use and is issued after sign-in. It cannot combine with other product or order discounts; a shipping discount can combine. Attribution to the first link lasts 30 days and the order must be created within that window. Each friend can be attributed and rewarded only once; another link does not change the original attribution. The member receives 100 rosettes when processed after 30 days have elapsed from delivery of the entire qualifying paid order, provided its value after returns still meets the minimum. Cancellation or returns below the minimum cancel the entitlement and any credited rosettes are deducted. At most 5 referrals are credited automatically in 12 months; further referrals require review. Self-referrals and proven circumvention are prohibited. A shared household, address or connection alone does not exclude a referral. When sharing the link, the member must say that they receive rosettes for the referral. The member sees only aggregate referral status, not the friend’s name, cart or address.

8. Misuse of the Club

8.1 The operator may correct incorrectly credited rosettes and remove benefits that it demonstrates were obtained in breach of these Terms. Examples include proven fraud, multiple accounts used to obtain a one-off bonus, or fictitious orders. Any action is limited to the affected improperly obtained benefit. Ordinary withdrawal from a purchase, a defect complaint or a negative review do not in themselves constitute Club misuse.

8.2 Where there is a specific suspicion, the operator may suspend the affected reward selection for the time necessary to investigate. The member will be informed of the reason and given an opportunity to respond. After investigation, the operator will inform the member of the result, the scope of any correction and the option to request review by customer support. The investigation will be carried out without undue delay. An unjustified restriction will be remedied.

8.3 The operator may end membership for proven serious or repeated breaches of these Terms where correction or less restrictive action is insufficient. If correction is possible, the operator will provide a reasonable opportunity for it, unless continuation would pose a specific risk of further fraud. The member will be notified of termination and the reasons. Rosettes properly earned and unrelated to the breach must not be automatically removed as a penalty. They will be settled under Article 10.3.

9. Electronic Club communications

9.1 The operator sends Club marketing messages, for example about opportunities to use rosettes, available rewards, tier benefits or birthday offers, only with consent to marketing communications. Each such message allows easy, free unsubscription. One unsubscription stops both newsletters and Club marketing messages. Membership and rosettes already earned are unaffected.

9.2 The operator sends necessary messages about the contract and changes to it, Club closure, account security, handling a complaint or a member’s request separately. These messages contain no promotional offers and their delivery does not depend on marketing consent. The operator uses the contact email address recorded for the member.

9.3 Members can use the Club without marketing messages. Their rosette balance, tier and selected rewards are available in the account after signing in. If the account is unavailable, customer support will provide the necessary information after reasonable identity verification.

10. Ending membership

10.1 Members can end membership free of charge at any time on the “My LarDen Club” page by selecting “Leave the Club” or by sending a request to customer support under Article 1.5. They do not have to cancel their shopping account or request full data deletion. The operator may reasonably verify that the request comes from the member. It will confirm termination and will not restore membership without a new decision by the member.

10.2 Before voluntary termination, members must be informed that unused rosettes and codes will expire. They can use them first under the applicable rules or request immediate termination. Upon immediate termination, unused rosettes and unused codes expire and are not normally paid out in money. Rewards already ordered, ongoing defect complaints, refunds and rights arising from the operator’s breach of obligations are unaffected. A member who has already clearly confirmed the consequences is not required to provide unnecessary repeated confirmation.

10.3 If the operator terminates membership under Article 8, only improperly obtained benefits are removed. The member may use remaining properly earned rosettes for at least 30 days after notification under the existing conditions, including through customer support if necessary. If account access is restricted for security reasons, the operator will provide another reasonable means of settlement. Validly obtained codes already issued retain their original validity period unless they themselves concern proven misuse.

10.4 A request to correct or delete an individual item of personal data does not in itself end membership. If a member requests closure of the entire account or deletion of data needed to continue membership, the operator will explain the effect on the Club and handle the request according to its actual substance and the law. Records that the operator must or may lawfully retain for another purpose are assessed separately. Exercising personal data rights is not grounds for a penalty.

10.5 A consumer may withdraw from a membership contract concluded remotely without giving a reason within 14 days of its conclusion. The operator also provides this option where the free nature of the particular membership would not give rise to a statutory entitlement. It is sufficient to send an unequivocal notice within that period to the contact address under Article 1.5. The model form available with the General Terms may also be used, but its use is not mandatory. No charge is made for withdrawal or for administering the free membership up to that point. Withdrawal from membership does not in itself cancel purchase contracts. Rewards already redeemed and entitlements are settled under Article 6 without a penalty for withdrawal.

11. Changes to and closure of the Club

11.1 The operator may change the Terms to a reasonable extent where necessary because of a change in legislation or a binding decision of a public authority, a specific security threat, or a technical change necessary for continued operation. The change must correspond to its reason. This option does not permit changing free membership into paid membership or arbitrarily reducing benefits already earned. Ordinary changes in the stock selection of future rewards are governed by Article 6.1. Other changes that cannot be made under this Article require agreement with the member or proper closure of the existing programme under Article 11.4.

11.2 The operator will announce a change at least 30 days before it takes effect on the Club page and individually to members by a necessary contractual message. The notice will state the specific change, the reason, the effective date and the option to reject it. The member will receive the new text in a form they can retain. A shorter period may be used only to the extent necessary to comply with a binding legal obligation or avert an immediate security threat. In that case, the operator will explain the reason and inform members without undue delay.

11.3 Members may reject a change up to its effective date and terminate membership free of charge under Article 10.1. Rejection does not cause properly earned rosettes to expire immediately. Members can use their existing balance under the original conditions for at least 30 days from the change notice. During that period, the rejected deterioration does not apply to their existing entitlements. Issued codes remain usable for their full original validity period. If an existing entitlement cannot be used in this way for a reason attributable to the operator, the operator will provide equivalent settlement. No fee or other penalty is charged for rejecting a change.

11.4 The operator may close the Club with at least 90 days’ prior notice on the Club page and individually to members. The notice will state the last day for earning rosettes, the last day for selecting rewards and the settlement arrangements. During the redemption period, the selection available for existing rosettes must not deteriorate so as to make their use practically impossible. Members will be able to use remaining rosettes for available rewards without another paid purchase, with reward shipping paid by the operator. For balances insufficient for the cheapest reward, the operator will offer a reasonable alternative. Rosettes unused even after a properly announced and genuinely available opportunity to redeem them expire.

11.5 Codes selected before the programme closes retain their full original validity period, even if it ends after the Club closes. The operator will ensure their redemption and delivery of rewards after that date as well. Handling of purchases, defect complaints, returns and justified complaints also remains protected. The operator may handle these cases through support if the ordinary Club interface is no longer available. The end of the programme does not limit entitlements arising from the operator’s breach of obligations.

12. Personal data

12.1 The controller for Club data is the operator identified in Article 1.1. To administer membership, it processes necessary identification and contact data and data about eligible purchases and returns, rosettes, tiers and rewards. Depending on the features used, it also processes confirmation of newsletter subscription, the day and month of birth and a record of opening a social network link in the Club. Review and referral data are processed for bonus purposes only when the relevant feature is activated and used.

12.2 Necessary administration of properly agreed membership and provision of its benefits are based on performance of the contract. Sending marketing messages is based on separate consent. The voluntary birthday feature is enabled with consent to processing the day and month of birth for this purpose. Consent can be withdrawn without ending membership or removing rosettes already properly earned. Data necessary to comply with legal obligations or reasonably protect the operator’s rights are processed on a corresponding separate legal basis.

12.3 Detailed information about individual purposes, legal bases, recipients, any transfers abroad, retention periods and members’ rights is provided in the shop’s privacy policy. Members receive access to it before providing the relevant data. Requests for access, correction, deletion or other rights may be sent to the contacts under Article 1.5. The right to contact the relevant supervisory authority is unaffected.

13. Defect complaints and other complaints

13.1 If a member disagrees with the number of rosettes, tier, entitlement to a reward or any other Club procedure, they can contact customer support under Article 1.5. The operator will investigate the complaint and respond without undue delay, within 30 days at the latest. Any error found will be corrected. Relevant legislation and Article 6.7 apply to complaints about defective goods and rewards. Requests concerning personal data are subject to the time limits under data protection legislation.

13.2 The Czech Trade Inspection Authority is the designated body, to the relevant extent, for out-of-court resolution of consumer disputes with the operator. Information and the procedure are available on the Czech Trade Inspection Authority consumer ADR page. This does not limit a consumer’s right to go to court or use another applicable means of protection.

14. Final provisions

14.1 The Terms are available on the shop’s separate /pages/podminky-larden-clubu page in the relevant language version. Membership is agreed in the language of the shop used. The Czech version has no precedence that would limit consumer rights arising from the Terms supplied in their contractual language. Any doubt about the meaning of a consumer contractual provision is interpreted in the consumer’s favour.

14.2 These Terms take effect on 2026-11-10.

14.3 The membership contract is governed by Czech law. The choice of law does not deprive consumers of the protection afforded by mandatory provisions of the law of their habitual residence where that law would apply without this choice under the relevant conflict-of-law rules. These provisions also do not limit any other mandatory consumer rights under applicable legislation.

Annex Programme values at the effective date

This annex forms part of the Terms. Values are changed in accordance with Article 11. The current selection of specific rewards and their point prices is available on the Club page before selection. A reward already selected is subject to the conditions of its selection. Updates to the reward selection are governed by Article 6.1, including protection of rosettes already earned under Article 11.

Rosettes and tiers

Purchase rosette multiplier: Arena 1×, Derby 1.25×, Grand Prix 1.5×. Rounding takes place only after multiplication under Article 4.2.

Free shipping and reward minimum

Free shipping based on tier does not apply in Greece. Other Club benefits apply there.

Amounts are assessed after discounts, excluding shipping and the reward price. Articles 5.4 and 6.3 also apply. Ordinary shipping for the Arena tier follows the shop’s offer.

EU countries in the Club: Germany, Austria, France, Italy, the Netherlands, Belgium, Luxembourg, Ireland, Spain, Portugal, Finland, Greece, Slovenia, Croatia, Estonia, Latvia, Lithuania, Romania and Bulgaria. Hungary, Sweden, Denmark and Poland participate separately under the tables above. The Club does not operate in other countries, including Australia, New Zealand, Canada and Norway.

Bonuses active at launch

The review bonus is active under Article 7.5.

Refer a friend is active under Article 7.9.

Enabling another feature later extends the benefits. A new version of the annex will be published when it is enabled under Article 11, preserving entitlements already earned.

Friend’s first-order minimum after discounts

Rewards

A member may have one selected reward whose redemption has not yet been settled. One reward may be used per order. The code is valid for 60 days from selection. Settlement of an unused, cancelled or order-used code is governed by Article 6.